StationeryHQ Help

Where do I find my saved projects?

Every time you place an order, your order is saved into your library. When you are logged into StationeryHQ, you will see a "My Stuff" tab on the top header menu. If you hover over "My Stuff" you will see a tab named "Library." If you click under this tab all of the items that you have previously ordered will be there. You can click into these items in order to rename them and to reorder them.

What is the best way to communicate with StationeryHQ? 

The best way to reach us is by email. We are a small team so we are not always good about answering the phone, but if you email us at info@stationeryhq.com, we will get back to you promptly.

Can I increase my discount percentage?

Yes you can! We start our designers out at a 30% wholesale discount (plus volume discounts) and everyone is eligible to increase that percentage! The more work you do with us, the more you'll save.

How do I update my information?

Each address has an EDIT/DELETE link under it. If you wish to change or delete your addresses, just click on the action. Your default address will always be listed at the top and will come up as the default shipping address.

To delete addresses on your account, click here.

How do I figure out my actual cost?

Pricing can be a tricky thing to display on our site, as higher volume customers receive higher discounts. The price you see on each product will show the retail price at the minimum quantity available. The discounts activate when the product is added to your cart. To create quotes for clients we suggest you either use the retail price displayed or add sample products to your cart for larger quantity quotes.

We have a tiered system for discounts explained here.

File Setup Guidelines

File setup for some of our products can be a little bit tricky. Click here to find out everything you need to know about file setup.

What paper do we carry?

We carry a wide assortment of different paper. To see our entire offering, click here.

What design platform should I use?

You can use a number of different platforms to create your designs for StationeryHQ. Click here for an in depth breakdown.

Variable data pricing sample files

You can use these files to test the pricing on our variable data products. Just click here.