Our Returns Policy at StationeryHQ.com - wholesales printing

Our Returns Policy

At StationeryHQ, we are committed to providing you with high-quality, custom-printed products that you will love. Due to the personalized nature of our items, each product is made to order with your unique designs.

Therefore, we do not accept returns or offer refunds for customer-designed products.

Damaged or Defective Products

Your satisfaction is our top priority. We stand by the quality of our craftsmanship and the materials we use. If you receive a product that is damaged or defective, we will gladly replace it at no additional cost to you.

To report a damaged or defective product:

1. Please contact our customer support team at info@stationeryhq.com within 30 days of receiving your order.

2. In your email, please include:

   • Your order number.

   • A clear photo of the damaged or defective product.

   • A brief description of the issue.

We will review your request and work with you to ensure a replacement is shipped out as quickly as possible.

Customer-Caused Errors

We are unable to replace or refund orders due to customer-caused errors, including but not limited to:

• Spelling or grammatical mistakes.

• Incorrectly uploaded designs.

• Low-resolution images.

• Errors in color mode or bleed.

We highly recommend carefully proofing your designs before submitting your order to ensure all details are correct. We always try to make customers smile. Please email us at info@stationeryhq.com with any questions.