I frequently get asked the following questions from our customers (and even our employees):
1. Why are freight charges so high on StationeryHQ (especially since they were lower on the old site)?
2. Why can't you use the flat rate mail service which is $4.95?
3. How can other places offer much cheaper or free freight?
I know freight is an important issue, so here’s my best shot at explaining our freight costs.
1. Why are our freight charges so high?
Our old site had it flaws – including some interface design issues.
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